Our Services
Comprehensive managed IT services designed to secure, support, and scale your business operations with enterprise-grade solutions tailored for healthcare, professional services, and growing organizations.
HIPAA Risk Assessment & Management
Meet HIPAA Security Rule requirements with clarity and confidence.
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Data Protection & Encryption
Focus on providing care without worrying about data exposure.
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Access Control & Authentication
Close the door on unauthorized access and mitigate insider threats.
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Backup & Disaster Recovery Planning
Ensure you can always access patient records to provide uninterrupted care, no matter what happens.
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Business Associate Agreement (BAA) Management
Collaborate confidently while protecting your practice from potential compliance pitfalls.
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IT Help Desk & Support
Keep your practice running smoothly and focus on what you do best: caring for patients.
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Proactive System & Security Management
Enjoy the peace of mind that comes from knowing your IT is proactively secured and compliant.
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HIPAA Risk Assessment & Management: Your Blueprint for Confidence
Understanding your practice's unique risks and vulnerabilities is the first step toward building a foundation of trust. We go beyond simple checklists, providing a comprehensive assessment that identifies high-risk areas. Our data-driven roadmap gives you a clear, actionable plan to protect against threats like ransomware and unauthorized access, ensuring you meet HIPAA Security Rule and Privacy Rule requirements with clarity and confidence.
- Identify risks and vulnerabilities to ePHI
- Create a comprehensive remediation plan
- Protect patient data from ransomware
- Ensure your security spending is efficient
- Ongoing compliance monitoring and reporting
Data Protection & Encryption: Protecting Every Patient Record
The integrity and confidentiality of your patient data are non-negotiable. Our robust data protection solutions ensure your electronic Protected Health Information (ePHI) is secure, whether it’s stored on your systems or moving across networks. This end-to-end encryption provides peace of mind and can significantly reduce the burden of breach notifications, allowing you to focus on providing care without worrying about data exposure.
- Protect patient data on all devices
- Secure ePHI transmitted over your network
- Deploy strong encryption algorithms like AES-256
- Create secure data destruction policies and procedures
Access Control & Authentication: Upholding Patient Privacy
Upholding patient privacy is at the core of your professional oath. Our access control and authentication services ensure that only authorized staff can access sensitive patient information. By implementing Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and expert Microsoft 365 Identity Management, we close the door on unauthorized access and mitigate insider threats, reinforcing your commitment to the privacy of every patient.
- Ensure only authorized staff can access data
- Secure logins with multi-factor authentication
- Control access based on job roles
- Ongoing auditing of privileged accounts to prevent unauthorized access
Backup & Disaster Recovery Planning: Ensuring Uninterrupted Care
In the face of ransomware attacks or unexpected outages, a complete loss of patient records is not an option. Our comprehensive backup and disaster recovery plans are designed to ensure the immediate availability of your critical data and systems. This isn't just about data; it's about making sure you can always access patient records to provide uninterrupted care, no matter what happens.
- Quickly restore data after any incident
- Ensure access to critical patient records
- Recover from ransomware attacks with ease
- Maintain business continuity
- Avoid costly downtime and data loss
Business Associate Agreement (BAA) Management: Building a Network of Trust
When you share patient data with partners, a clear legal agreement is essential. We help you manage and understand Business Associate Agreements (BAAs) to ensure they meet HIPAA requirements. This process builds a network of trust with your partners and clarifies liability from day one, allowing you to collaborate confidently while protecting your practice from potential compliance pitfalls.
- Clarify legal responsibilities with vendors
- Ensure third-party partners are compliant
- Protect your practice from liability
- Build a strong, trustworthy partner network
- Fulfill HIPAA requirements with confidence
IT Help Desk & Support: Your Everyday Partner in Care
While we focus on compliance and security, we are also your reliable partner for day-to-day IT needs. Our responsive help desk ensures operational continuity, addressing technical issues quickly so your team can stay focused on what they do best: caring for patients. We are the foundational support that keeps your practice running smoothly.
- Resolve IT issues quickly and easily
- Multi-channel support (phone, email, chat, remote)
- Comprehensive ticket tracking and documentation
- Proactive monitoring and maintenance
- User training and technical guidance
- Escalation procedures for complex issues
Proactive System & Security Management: Your IT Under Constant Watch
You wouldn't wait for a patient's condition to worsen before acting. We take the same approach with your IT. Our team provides continuous, proactive oversight of your systems—ensuring all software is up-to-date, security settings are configured correctly, and potential issues are identified and resolved before they can impact your practice. This constant watchfulness reduces vulnerabilities, giving you the peace of mind that your patient data is protected around the clock.
- Prevent IT and security problems before they happen
- Systems are patched and secure
- Continuous monitoring for any issues
- Run optimal system and network configurations
- Reduce the risk of data breaches